Cancellation
Cancel from Billing using Paddle's customer portal. Cancellation takes effect at the end of the current paid billing period; service remains available through that date and does not renew afterward. Cancelling billing is separate from requesting account/data deletion.
No discretionary refunds
All payments are final, non-refundable and non-creditable. SiteAirbag does not offer prorated, partial or discretionary refunds for unused time, configuration choices, installation problems, absence of incidents, failure to cancel before renewal, or cancellation during a billing period.
Mandatory rights
Nothing in this policy removes a refund or remedy that cannot be excluded under applicable law or that Paddle must provide under its Buyer Terms as merchant of record. Requests in those circumstances should be made through the contact on the Paddle receipt and copied to support@siteairbag.com with the transaction reference. Do not email card details.
Billing disputes
Contact support@siteairbag.com promptly with the account email and Paddle transaction reference. We will investigate entitlement or duplicate-charge errors. Initiating a chargeback without first reporting a resolvable technical billing error may delay account reconciliation, but does not waive lawful dispute rights.
Related documents and contact
Terms · Privacy · DPA · Subprocessors · Acceptable use · Storage and cookies · Cancellation and refunds · Security
Support: support@siteairbag.com · Privacy: privacy@siteairbag.com · Security: security@siteairbag.com